thin32

Terms of Service

The terms you agree to by using Thin32 tools.

Last updated: January 17, 2026

1. Acceptance of Terms

By downloading, installing, or using Thin32 software ("Software"), you agree to these Terms of Service ("Terms").

Don't agree? Don't use the Software.

Updates: We may revise these Terms. Continued use = acceptance of changes. We'll update the date above and notify license holders of material changes.

2. Definitions

  • "We," "Us," "Thin32": The creators and operators of Thin32 software
  • "You," "User": Any person or entity using the Software
  • "Software": Any application distributed by Thin32 (Glide, future tools)
  • "License": Your right to use the Software under these Terms
  • "Pro License": Paid perpetual license (EUR29)
  • "Enterprise License": Paid annual subscription license (EUR249/year)

3. License Grant

Free Tier (No Purchase Required)

We grant you a non-exclusive, non-transferable, revocable license to:

  • Use the Software for personal or commercial purposes
  • Install on unlimited devices you own or control
  • Use in corporate environments (but see Enterprise tier for kiosks)

Pro Tier (EUR29 one-time purchase)

Perpetual license means:

  • Lifetime use of all current and future Thin32 tools
  • Install on multiple devices under your personal use
  • Early access to new releases (2-4 weeks before Free tier)
  • Continued access even if we discontinue the product

Enterprise Tier (EUR249/year subscription)

Annual subscription includes:

  • Everything in Pro tier
  • Licensed for kiosk/public deployments (e.g., retail, hospitality)
  • Unlimited devices within your organization
  • Service-level agreement (24-hour response time)
  • Deployment assistance and configuration support

4. License Restrictions

You may NOT:

  • Reverse engineer, decompile, or disassemble the Software
  • Modify, adapt, or create derivative works from the Software
  • Remove or alter copyright notices, branding, or license identifiers
  • Redistribute, sell, rent, or lease the Software or licenses
  • Circumvent license validation or share license keys
  • Use for illegal purposes or to violate others' rights
  • Claim ownership or misrepresent the Software's origin

Kiosk/Unattended Deployments

  • Free and Pro tiers: Not licensed for kiosk, public, or unattended use
  • Enterprise tier: Explicitly licensed for these scenarios

5. Intellectual Property

We own everything:

  • All source code, binaries, and executables
  • Thin32 name, logo, and branding
  • Documentation, UI design, and website content
  • Updates, modifications, and derivative works

6. Payment & Refunds

Payment Processing

Purchases are processed by Paddle (our Merchant of Record):

Refund Policy

14-day money-back guarantee:

  • Email contact@thin32.win within 14 days of purchase
  • We'll issue a full refund via Paddle
  • No questions asked, but we appreciate feedback

7. Support

Free Tier

  • Community support via GitHub Issues
  • No guaranteed response time

Pro Tier

  • Email support at contact@thin32.win
  • Best-effort response (usually 2-5 business days)
  • No SLA or guarantees

Enterprise Tier

  • Service-level agreement: 24-hour response time (Mon-Fri, 9am-5pm CET)
  • Direct email or chat support
  • Priority bug fixes
  • Deployment assistance

8. Updates & Maintenance

We may:

  • Release updates, bug fixes, and new features anytime
  • Discontinue support for older versions
  • Sunset products entirely (with 90-day notice to license holders)

9. Termination

We may terminate your license if you:

  • Violate these Terms (especially license restrictions)
  • Abuse refund policies
  • Engage in fraudulent activity

10. Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS."

We make NO WARRANTIES, express or implied, including:

  • Merchantability or fitness for a particular purpose
  • Non-infringement of third-party rights
  • Uninterrupted or error-free operation
  • Compatibility with your system or other software
  • Data integrity or loss prevention

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY BELGIAN AND EU LAW:

  • Data loss, corruption, or system damage
  • Lost profits, revenue, or business opportunities
  • Indirect, incidental, or consequential damages
  • Damages exceeding the amount you paid us (EUR0 for Free tier)

12. Governing Law & Disputes

Governing law: Laws of Belgium and the European Union.

Jurisdiction: Courts of Belgium have exclusive jurisdiction.

EU consumers: You retain rights under EU consumer protection laws, including the right to sue in your home country.

Dispute resolution

  • Email us first: contact@thin32.win
  • We'll try to resolve it amicably
  • If unresolved, either party may pursue legal action

13. Miscellaneous

  • Entire agreement: These Terms constitute the full agreement between you and Thin32.
  • Severability: If any provision is invalid, the rest remains enforceable.
  • No waiver: Our failure to enforce a right doesn't waive it.
  • Assignment: You can't transfer your license without our written consent. We can assign these Terms freely.
  • Force majeure: We're not liable for failures due to events beyond our control (server outages, DDoS attacks, etc.).

14. Contact

Questions or concerns?
contact@thin32.win